FAQ

• Frequently Asked Questions

1. What are electric lighters?

• Electric lighters are innovative devices that use electricity to generate heat or an electric arc for lighting various items such as candles, cigarettes, and more. They are a modern and eco-friendly alternative to traditional lighters and are rechargeable.

2. Are electric lighters safe to use?

• Yes, electric lighters are generally safe. They do not produce an open flame, reducing the risk of accidents. However, it's essential to follow the manufacturer's guidelines and keep them out of the reach of children.

3. How do I charge my electric lighter?

• Charging methods may vary by model, but most electric lighters come with a USB cable for charging. Simply connect the lighter to a USB power source, such as a computer or wall adapter, to recharge it.

4. Can I use electric lighters in windy conditions?

• Electric lighters are designed to be windproof, making them suitable for outdoor use in windy conditions. The electric arc or heat is less affected by the wind, ensuring reliable performance.

5. Can I use electric lighters in rainy conditions?

• Electric lighters are designed to be windproof and are generally safe to use in light rain. However, it's important to exercise caution and prevent water from entering the lighter's charging port or other openings. For extended exposure to heavy rain or immersion in water, it's advisable to protect your electric lighter to ensure continued functionality.

6. How long does the battery of an electric lighter last on a single charge?

• The battery life of an electric lighter can vary depending on the specific model and usage. On average, a fully charged electric lighter can last for several days to a week of regular use before needing to be recharged.

7. Are electric lighters environmentally friendly?

• Yes, electric lighters are considered environmentally friendly as they eliminate the need for disposable plastic lighters and reduce the consumption of butane fuel. They are a sustainable and eco-conscious choice for lighting.

8. Can I take an electric lighter on an airplane?

• It's generally safe to bring electric lighters on airplanes, but there are some regulations and restrictions to be aware of. Most airlines permit electric lighters in carry-on baggage but may have specific rules regarding checked baggage. It's recommended to check with the airline for their specific policies before traveling.

9. How do I clean and maintain my electric lighter?

• Maintaining your electric lighter is simple. Use a soft, dry cloth to clean the lighter's exterior. Avoid using harsh chemicals or liquids. Keeping the electric arc or heating element free of debris will ensure its proper functioning.

10. What is your return policy?

• We offer a return and exchange policy. If you're not satisfied with your purchase or if the product is damaged, please contact our customer support within [number of days] days of receiving the item to initiate the return or exchange process.

11. When will my order ship?

• Due to delays, please allow 2-3 business days to process your order (up to 10 days for products shipping from international sources) due to additional precautions our fulfillment center is taking to keep themselves, and you, safe.

12. Do you offer international shipping?

• Please note that we do not offer overseas shipping from the UK. Please check our shipping policies or contact our customer support for information about specific international shipping destinations.